Eligible Refunds
Full refunds are issued for defective items, wrong items shipped, or orders cancelled before dispatch. Partial refunds may apply for items returned in non-original condition at our discretion.
Refund Policy
How refunds are processed for returns and cancellations.
Refund Timeline
After your return is approved and received at our warehouse, refunds are initiated within 3 business days. Depending on your bank or payment provider, funds may take 5–14 business days to appear in your account.
Non-Refundable Items
Final sale items, gift cards, and products marked as non-returnable cannot be refunded. Custom or personalized items are also excluded unless defective.
Store Credit
You may opt for store credit instead of a refund. Store credit is issued instantly upon return approval and never expires. It can be applied to any future purchase on bloodsactv.com.